INTERNATIONAL EDUCATION RESEARCH AND DATA OFFICER Fluent in English and a further European language or Russian
Organisation:
UK NARIC
Location: Cheltenham
Starting Salary:
£22k
Hours:
8.30am-5.00pm or 9.00am–5.30pm Monday to Friday
Are you:
- A graduate from a UK University with research experience?
- Fluent in English and a further European language or Russian?
- A good team player and good communicator?
- Highly computer literate, especially using Word, Excel and PowerPoint?
- Inquisitive, tenacious, positive and highly motivated?
Would you like to:
- Forge a career in a dynamic, progressive organisation by undertaking leading research into global education systems and qualifications and comparing them to standards in the UK?
- Build a network of international contacts to help develop specialist knowledge of education systems and present your findings in accessible and innovative ways?
- Contribute positively to the movement of professionals and students into and out of the UK?
…then we would like to hear from you.
Who we are and what we do:
UK NARIC is the UK national agency for information and expert advice on international qualifications and skills. The work is interesting and the atmosphere is enthusiastic, collegiate, and supportive. There are opportunities to develop specialisms and to lead research and training for countries and regions.
Job Role:
UK NARIC offers excellent opportunities for promotion and career development. This role offers the possibility of international travel. In addition to base salary, UK NARIC also offers benefits such as private health insurance, a pension scheme, and training and staff development.
Responsibilities:
As a Research and Data Officer, you would be responsible for the delivery of our core services, particularly research and information development activities. This includes investigating and researching qualifications worldwide, national education systems, and new developments; in short, you would be ensuring the quality of our research and data.
You would also be involved in project activities, contributing to the broad range of our database and publications output about international education; and providing support to our member organisations, which include universities, educational institutions, and government agencies.
Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees
to recruitment@naric.org.uk.
Interview venue: UK NARIC, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire, GL50 2ED, UK
Interview date: tbc
Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.
INTERNATIONAL EDUCATION INFORMATION OFFICERS
- Fluent in English and at least one other Language, to include Russian, Romanian, Arabic or Greek
Organisation:
UK NARIC
Location: Cheltenham
Starting Salary:
£22k, plus benefits
Hours:
8.30–17.00 or 9.00–17.30
UK NARIC is the UK’s National Agency responsible for providing information and expert advice on international qualifications and skills. Do you have what it takes to work in a challenging and busy environment, dealing with international enquiries and helping people hoping to fulfil their academic and occupational ambitions? If so, we would like to hear from you.
You must be educated to degree level and have fluent verbal and written language skills in English; and another language as stated above.
Experience as a teacher or trainer would be an advantage.
Job Role:
Your main role will be processing enquiries from individual applicants and member organisations, and answering questions on the phone and in writing. You will also be expected to assist in the training provision and a range of other administrative tasks.
Responsibilities:
Principally, as a member of UK NARIC Information Services Group:
- assisting with the international qualifications recognition process;
- developing knowledge of overseas education and the UK education system;
- maintaining a professional telephone enquiry service;
- assisting with the delivery of training; and
- a range of other administrative tasks
Person Specification
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Essential |
Desirable |
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Qualifications
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A Bachelor, Postgraduate, or Masters degree from a UK University
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Other professional qualifications
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Skills/Attributes
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Fluent verbal and written language skills in English (minimum level acceptable IELTS 6.5)
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Fluent verbal and written language skills in an Eastern European Language
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Fluent Russian, Romanian, Polish or Greek
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Excellent interpersonal, verbal and written communication skills
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A thorough understanding of UK and international education systems
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Meticulous attention to detail and the ability to time manage and organise work efficiently to meet set targets
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Experience in a customer service role
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Motivated, positive and enthusiastic with a flexible approach
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Presentation skills
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Excellent team working skills
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Experiences
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Experience of working successfully to deadlines and high quality standards
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Experience as a teacher or trainer
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IT literate, particularly with regard to Word, Excel and data input to information databases
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IT Literacy in Microsoft PowerPoint and CRM
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Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees
to recruitment@naric.org.uk.
Interview Venue: UK NARIC, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire GL50 2ED, UK
Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.
CUSTOMER SERVICES ADVISER
Organisation:
UK NARIC
Location: Cheltenham
Starting Salary:
£16,000 - £17,000 based on skills and experience
Hours:
Full time - 37.5 hours 8.30am – 5.00pm Monday to Friday (Part-time hours considered)
Are you hard working and enthusiastic? Would you like to join a hugely successful organisation based in Cheltenham? Do you enjoy customer service? If so, we would like to hear from you as we have a number of vacancies in our Enquiries Service Centre.
Job Role:
Applicant requirements
- Excellent team working skills
- Excellent customer service skills
- Experience of working in a busy office based environment
- Flexible and adaptable with a positive attitude
- Professional, courteous
- Ability to thrive and remain calm and patient under pressure
Responsibilities:
The successful applicants will be required to:
- Effectively handle the large volume of telephone calls received from UK and international callers on a daily basis and respond to email enquiries. Providing information and advice about their academic, vocational and professional qualifications
- Deal with incoming / outgoing post
- Provide general administrative support
Person Specification
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Essential |
Desirable |
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Qualifications
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Sub-degree
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UK Bachelor Degree
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Skills/Attributes
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Experienced in a high volume telephone call handling and administrative role in a similar environment
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Highly motivated, positive, enthusiastic, efficient and able to work successfully and supportively as part of a busy team
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Good organisational skills and meticulous attention to detail
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Able to speak and write clearly, grammatically and professionally in English
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Foreign language competency
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Ability to multi-task and to remain calm under pressure
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An excellent telephone manner and exemplary customer service skills
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Experiences
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IT literate – particularly with regard to Microsoft Word, Excel, Outlook and data input to information databases
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Experience of using CRM Systems
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Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees
to recruitment@naric.org.uk.
Interview date: TBC
Interview venue: UK NARIC, ECCTIS Ltd, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire, GL50 2ED, UK
Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.
EVALUATION OFFICER
Organisation:
UK NARIC
Location: Cheltenham
Starting Salary:
£22,000
Hours:
8:30am - 5:00pm or 9:00am - 5:30pm Monday to Friday
UK NARIC is the UK national agency for information and expert advice on international qualifications and skills. The work is interesting and the atmosphere is enthusiastic, collegiate, and supportive. UK NARIC offers excellent opportunities for promotion and career development. In addition to base salary, UK NARIC also offers benefits such as private health insurance, a pension scheme, and training and staff development.
Are you:
- A UK degree holder?
- Inquisitive, tenacious, positive and highly motivated?
- Able to work under pressure and manage multiple deadlines?
- A good team player and good communicator?
- Highly computer literate, especially using Word, Excel and PowerPoint?
- Fluent in a second language (preferred)?
Would you like to:
- Forge a career in a dynamic, progressive organisation by delivering bespoke qualification services for UK Government and industry bodies?
- Contribute positively to the movement of migrants, including professionals and students into and out of the UK?
- Become an expert in credential evaluation?
Responsibilities:
Key responsibilities of an Evaluation Officer include:
- Analysing international qualifications to deliver bespoke evaluation services
- Conducting qualification mapping exercises to determine coverage compared to UK occupational standards
- Managing the provision of qualification verification services
- Conducting bespoke research to contribute to the development of products
- Managing in house data sources
- Providing excellent customer service
Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees
to recruitment@naric.org.uk.
Interview venue: UK NARIC, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire, GL50 2ED
Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.