ECCTIS Ltd

Current Vacancies

The following vacancies are currently available:


INTERNATIONAL EDUCATION RESEARCH AND DATA OFFICER
– Fluent in Russian with possibly another Eastern European language

Organisation: UK NARIC

Location: Cheltenham

Starting Salary: £22k

Hours: 8.30am–5.00pm or 9.00am–5.30pm Monday to Friday

UK NARIC is the UK national agency for information and expert advice on international qualifications and skills. The work is interesting and the atmosphere is enthusiastic, collegiate, and supportive. There are opportunities to develop specialisms and to lead research and training for countries and regions.

Job Role:

Are you:

  • A graduate from a UK University with research experience?
  • Fluent in English (and possibly another foreign language)?
  • A good team player and good communicator?
  • Highly computer literate, especially using Word, Excel and PowerPoint?
  • Inquisitive, tenacious, positive and highly motivated?

Would you like to:

  • Forge a career in a dynamic, progressive organisation by undertaking leading research into global education systems and qualifications and comparing them to standards in the UK?
  • Build a network of international contacts to help develop specialist knowledge of education systems and present your findings in accessible and innovative ways?
  • Contribute positively to the movement of professionals and students into and out of the UK?

UK NARIC offers excellent opportunities for promotion and career development. This role offers the possibility of international travel. In addition to base salary, UK NARIC also offers benefits such as private health insurance, a pension scheme, and training and staff development.

Responsibilities:

As a Research and Data Officer, you would be responsible for the delivery of our core services, particularly research and information development activities. This includes investigating and researching qualifications worldwide, national education systems, and new developments; in short, you would be ensuring the quality of our research and data.

You would also be involved in project activities, contributing to the broad range of our database and publications output about international education; and providing support to our member organisations, which include universities, educational institutions, and government agencies.

Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees to recruitment@naric.org.uk.

Interview date: 13th March 2018

Interview venue: UK NARIC, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire, GL50 2ED, UK

Closing date: 28/02/2018

Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.


INTERNATIONAL EDUCATION RESEARCH AND DATA OFFICER
- Fluent in English and another language

Organisation: UK NARIC

Location: Cheltenham

Starting Salary: £22k

Hours: 8.30am–5.00pm or 9.00am–5.30pm Monday to Friday

UK NARIC is the UK national agency for information and expert advice on international qualifications and skills. The work is interesting and the atmosphere is enthusiastic, collegiate, and supportive. There are opportunities to develop specialisms and to lead research and training for countries and regions.

UK NARIC offers excellent opportunities for promotion and career development. This role offers the possibility of international travel. In addition to base salary, UK NARIC also offers benefits such as private health insurance, a pension scheme, and training and staff development.

Job Role:

Are you:

  • A graduate from a UK University with research experience?
  • Fluent in English (and possibly another foreign language)?
  • A good team player and good communicator?
  • Highly computer literate, especially using Word, Excel and PowerPoint?
  • Inquisitive, tenacious, positive and highly motivated?

Would you like to:

  • Forge a career in a dynamic, progressive organisation by undertaking leading research into global education systems and qualifications and comparing them to standards in the UK?
  • Build a network of international contacts to help develop specialist knowledge of education systems and present your findings in accessible and innovative ways?
  • Contribute positively to the movement of professionals and students into and out of the UK?

Responsibilities:

As a Research and Data Officer, you would be responsible for the delivery of our core services, particularly research and information development activities. This includes investigating and researching qualifications worldwide, national education systems, and new developments; in short, you would be ensuring the quality of our research and data.

You would also be involved in project activities, contributing to the broad range of our database and publications output about international education; and providing support to our member organisations, which include universities, educational institutions, and government agencies.


Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees to recruitment@naric.org.uk.

Interview date: 13th March 2018

Interview venue: UK NARIC office, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire, GL50 2ED, UK

Closing date: 28/02/2018

Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.


GRADUATE INFORMATION ADVISER

Organisation: UK NARIC

Location: Cheltenham

Starting Salary: Full time salary £18k

Hours: 8.30am–5.00pm, Full time 37.5 hours

UK NARIC is the UK’s National Agency responsible for providing information and expert advice on international qualifications and skills.  Do you have what it takes to work in a challenging and busy environment, dealing with international enquiries and helping people hoping to fulfil their academic and occupational ambitions?  If so, we would like to hear from you as we have vacancies for Information Advisers to join the UK NARIC team.

Job Role:

Principally, as a member of the Enquiries Service Centre team within the UK NARIC Information Services Group, the successful applicant will be required to:

Responsibilities:

Principally, as a member of the Enquiries Service Centre team within the UK NARIC Information Services Group, the successful applicant will be required to:

  • Take and manage a high volume of incoming telephone calls from people and organisations worldwide
  • Respond within service level agreements to written enquiries from people and organisations worldwide
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected timeframes
  • Provide general administrative support
  • Occasional opportunities to represent the company at external events

Applicant requirements

  • Excellent team working skills
  • Excellent customer service skills
  • Experience of working in a busy office based environment
  • Flexible and adaptable with a positive attitude
  • Professional, courteous
  • Ability to thrive and remain calm and patient under pressure

Responsibilities:

Principally, as a member of the Enquiries Service Centre team within the UK NARIC Information Services Group, the successful applicant will be required to:

  • Take and manage a high volume of incoming telephone calls from people and organisations worldwide
  • Respond within service level agreements to written enquiries from people and organisations worldwide
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected timeframes
  • Provide general administrative support
  • Occasional opportunities to represent the company at external events

Person Specification

Essential Desirable
Qualifications
UK Bachelor degree
Skills/Attributes
Enthusiasm, efficiency and the ability to work successfully and supportively as part of a busy team
IT literate – particularly with regard to Microsoft Word, Excel, Outlook and data input to information databases Experience of using CRM Systems
Very good organisational skills and meticulous attention to detail
Fluent verbal and written English Language skills, minimum IELTS 6.6 Foreign language competency
Ability to multi-task and to remain calm under pressure
Able to consistently produce high quality work to the service standards and targets set
Experiences
Proven experience in an administrative processing customer focused role in a similar environment
A minimum of one years’ experience in a call centre or similar environment dealing with high volumes of inbound calls

Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees to recruitment@naric.org.uk.

Interview Date: To be advised - various dates available

Interview Venue: UK NARIC, Suffolk House, 68-70 Suffolk Road, Cheltenham, Gloucestershire GL50 2ED

Closing date: 02/03/2018

Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK.


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ECCTIS Ltd

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